Common questions you might ask the librarian during your first term
Q: Can I eat in the Library?
A: Yes! You will see Liesl and Lucy eating at the main library desk every day. If you spill it, please clean it up.
Q: Where do I find Professor Such and Such?
A: Workers at the main library desk can help you locate specific professors, IT, Computer lab, Sim lab, phone numbers and email. All staff and faculty members have this contact list. Don’t feel shy. Just ask.
Q: Can I check out more than one book?
A: Yes! You can check out up to 10 books at a time. You can only check out books if previously checked out books are not late.
Q: Can I take Reserve/Reference books out of the Library?
A: Only into the lounge. Since the library staff holds your ID hostage, we know how to track you down if books are not returned. Mwahahaha.
Q: I forgot my password to ____/I can’t access my ______ account. Can you help?
A: Unfortunately, no. Library staff members do not have access to those accounts. The IT department is next door to the library. This is where you need to go.
Q: How do I get an ATI book?
A: Two ways: All ATI books are accessible online via the ATI testing website. Go here to view the tutorial! The second way is to come to the library as soon as the term starts, because they are first come, first serve. The Library has 16 copies of each ATI book for students to check out.
Q: When do ATIs start?
A: At the end of your second term. Look at the table to see which classes have ATI exams.
Q: Why can’t print this PowerPoint from Brightspace?
A: Because you have to download it to the computer first. Download it anywhere on the computer, then open the file. Then click the “Enable Editing” button. Now you can print.
Q: Can I print double sided?
A: Yes! The library printer does print double sided. The computer lab, unfortunately, does not.
Q: Do I have to reserve the quiet room to use it?
A: No. Just go on in.
Q: A student is being really loud and I’m having a hard time concentrating. Can you help?
A: Absolutely! While the library is a talk-friendly area, library staff members have no problem telling people that they need to quiet down.
Q: I got an awful grade on my test. What do I do?!
A: Liesl and Lucy can locate better materials to explain your subject matter, but you should definitely go see Bonnie for tutoring help and utilize the peer tutors as well! Peer tutors have been through the same program as you and they know all the tricks of the trade to successfully pass your class! That's why they were hired as peer tutors.
Q: Does the library have remote printing?
A: Nope. If the computers are all taken, (and you ask nicely) a library staff member might let you sneak behind the main desk area and use the other “librarian” computer.
Q: How much does printing cost?
A: It's free!! Woo! But don't print out ATI books or other books. That's our big printing rule because it's a copyright violation.
Q: I need to go somewhere quickly (bathroom/cafeteria) and I don’t want to bring all of my stuff with me. Can you watch it for me?
A: Yes, but you have to bring it to the library main desk if it’s not in a library staff member's line of vision.
Q: Where’s the lost and found?
A: The main desk at the front of the building when you enter. If items are lost in the library, at the end of the day, they are turned into the main desk at the front of the building.
Q: Can I select staples on the printer?
A: If you do, your job won't print. To stock the printer with automatic staples in the printer costs a bagillion times more than just using the staplers next to the printer. So instead of wasting your tuition on a luxury, put your arm to work and use the manual staplers. Seriously. It's not that hard.
Q: The library is packed and the lounge is too noisy. Can I study somewhere else?
A: Yes! There are quiet study rooms reserved Monday-Friday. A list of the rooms can be found by the entrance to the lounge or at the library's main desk.